Remote Operations Assistant – Job Description

What are we 
We are a reputable travel agency specializing in both inbound and outbound travel services, delivering seamless arrangements and excellent customer support to clients worldwide.

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Our Services Include:

• Flight ticket reservations

• Hotel bookings

• Airport transfers

• Customized travel packages

• Tours & excursions

• Event / Concert / Exhibition registration

• Legal translation

• Visa processing services

• International health insurance

• eSIM services

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Client Segments:

• Existing loyal clients

• New inquiries from social media platforms

• Expatriate travelers (mainly via Facebook)

• Partner travel agencies in Iraq and overseas

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Communication Channels:

• Leads forwarded by the company

• Social media platforms

• Email correspondence

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Key Responsibilities

• Acquire a strong understanding of travel services and booking procedures

• Provide quotations tailored to client requirements

• Conduct targeted outreach via email to potential clients

• Publish daily posts on social media and manage responses to generate leads

• Assist in preparing travel packages under supervisor guidance

• Support visa-related services and documentation

 

You will get bonus for every successful purchase.

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Training & Onboarding

• 7-day trial training – unpaid for both parties

• Upon successful continuation: 30-day paid training (inclusive of initial trial week)

• Ongoing training sessions for system updates and new booking policies

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Requirements

• Strong dedication and willingness to learn

• A personal computer with a stable internet connection

• A smartphone with internet and WhatsApp (company number will be provided)

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Compensation & Growth

• Trial Period (7 Days): No financial commitment from both sides

• First 2 Months: 12,000 BDT (Basic Salary)

• From Month 3: Minimum 15,000+ BDT based on performance

  • Higher earning potential for high-performing and responsible team members

• Attractive Commission structure on every successful booking
  (Commission breakdown to be shared upon onboarding)

Employee Benefits

• 2 paid leave days per month

• Festival bonuses

• Performance-based bonuses

• Observance of Iraqi National Holidays

• Flexible working structure with manageable workload

• Excellent professional learning and growth opportunities

• Guided in every step to avoid any possible mistakes.